We offer flexible and customizable in-home retreat packages tailored to your specific needs. Each package includes a combination of daytime and overnight shifts, providing around-the-clock support to ensure your postpartum recovery is as seamless and restful as possible. In addition to caregiving, our packages may include postpartum recovery massages and meal services designed to nurture and aid in your recovery.

Our concierge team will work closely with you to determine which package best suits your needs, whether you're looking for a short-term intensive recovery experience or extended care with a mix of daytime and overnight shifts.

Each package is carefully designed to meet different recovery needs and will be priced based on the number of hours and services included. Our concierge team will guide you through the details and help you choose the best option based on your preferences and your baby’s needs.

Yes, as part of our matching process, you’ll be able to meet your assigned care providers virtually before your retreat begins. This helps ensure a sense of comfort and connection from the very start.

We take great care in preparing for your in-home retreat, including a thoughtful matching process to align you with the most suitable care team based on your needs and preferences. While we aim to create the right fit from the start, we understand that dynamics can shift.

If any concerns arise, we are committed to addressing them promptly and will work with you to make adjustments as needed. While we cannot guarantee a perfect match, we’re here to support you every step of the way.

Depending on the number of hours you’ve scheduled, a typical day includes dedicated doula care in your home. The day begins with check-ins focused on meal and feeding support, whether breastfeeding, bottle feeding, or formula feeding. You’ll also receive a personalized 30-minute Mindful Moment session on topics such as infant care or postpartum nutrition, along with two relaxation services like sitz baths and light massage. Your doula also supports baby care tracking, light cleaning, and a warming tea turndown service.

Whether your care begins in the morning or evening, our concierge team offers ongoing virtual support throughout the day and provides evening updates with doula notes, personalized schedules, and confirmed services. If you’ve arranged overnight care, your doula will also provide awake infant support to help you rest deeply.

Technically, nothing is required. Sanhu House provides all essential care supplies and equipment for both you and your baby, including diapers, wipes, bath products, bottles, bottle sanitizer, sitz bath, lactation supplies, a perineal care kit, hot and cold packs, a bassinet, humidifier, sound machine, and specialized items like the Tomarion infrared heat therapy device. We arrive fully equipped so you can focus on rest and recovery.

That said, we understand many families purchase their own preferred products in advance. We are happy to work with those as well. During your prenatal consultation, we will review any specific preferences or special preparations to ensure your experience is tailored to your needs.

Yes, we provide expert feeding support no matter how you choose to feed your baby. This begins with a prenatal lactation consultation with an IBCLC and continues throughout your stay with ongoing guidance tailored to both baby and mom.

Yes, our concierge team is available to help you book additional services at any time. Sanhu House offers a comprehensive menu that includes massage, reiki healing, Chinese medicine, couples therapy, and more. Many of these services can also be scheduled after your retreat has ended. We do recommend booking in advance whenever possible to ensure your preferred dates and times are available.

Yes, you can extend your services for additional days or weeks, depending on care team availability. If your original team is scheduled to begin care with another family, we will work closely with you to identify additional providers and ensure a smooth continuation of support.

Yes, our concierge team is available to help you book additional services at any time, including after your retreat ends. We recommend scheduling in advance whenever possible to ensure your preferred date and time are available.