The Sanhu House leadership team is composed of experienced mothers who are passionate about reimagining postpartum care in the United States. We believe every mother deserves access to thoughtful, healing support that promotes long-term well-being.

Our care team includes doulas, IBCLC lactation consultants, massage therapists, pelvic floor physical therapists, reiki practitioners, acupuncturists, craniosacral therapists, postpartum counselors, and infant care specialists. Each provider is a trained and certified professional who combines evidence-based practices with holistic care. Our doulas and infant care specialists also complete additional training in Sanhu House’s specialized care framework, inspired by the principles of sanhujori.

We also partner with a postpartum nutrition chef to ensure comprehensive nourishment support. As mothers ourselves, we understand the impact of feeling supported during this powerful transition and bring that care into every home and retreat.

Sanhu House is a premium postpartum care experience, and we recognize that cost can be a consideration. While we are not currently in-network with insurance, many of our services may be eligible for reimbursement depending on your plan. We offer an Insurance Check service that reviews your postpartum benefits and provides a personalized action plan to help you access any available coverage. Our goal is to make postpartum care more accessible by helping families uncover and apply benefits they may not know they have.

We recommend beginning your in-home retreat a few days after your hospital discharge, once you’ve had time to settle in with your immediate family. For the hotel retreat, many families choose to come directly from the hospital or within the first week postpartum to receive uninterrupted support during the most physically and emotionally demanding phase of recovery. That said, our hotel is also a lovely vacation retreat for couples who also just want a weekend away with full care for mom and baby, anytime in the first 12 weeks.

Every family’s needs are different, and we’ll work with you to find the timing that best supports your recovery, preferences, and lifestyle.

Both the in-home and hotel retreats offer the same high standard of postpartum care, with expert support and wellness treatments included. The difference lies in the setting and structure.

The in-home retreat brings care directly to you, offering flexibility and personalization while you recover in your own space. It's ideal for families with other children at home, or for those who prefer the familiarity of their own environment.

The hotel retreat provides an all-inclusive experience in a private suite by the ocean. It’s designed to offer a full reset, free from the demands of home life, with everything prepared and handled for you. Many families choose this option when they want total focus on rest and recovery.

During your consultation, we’ll help you determine which setting best supports your healing, preferences, and lifestyle.

For optimal recovery, we recommend 3 to 6 weeks of care. Research shows that the early postpartum period is the most critical time for establishing healthy recovery patterns, with the highest risk for mothers occurring in the first six weeks after birth. While full recovery can take up to two years, the support you receive in the early weeks can make a lasting impact.

Our minimum stay is 3 nights for hotel retreats and 4 days for in-home retreats. Many families experience meaningful benefits even from shorter stays. We understand that each family has different needs and budget considerations, and we’ll work with you to design a care plan that supports your healing while aligning with your circumstances.

We recommend booking at least three months in advance to ensure availability and allow time for personalized preparation. While we can often accommodate shorter timelines, the closer you are to your desired start date, the more flexibility may be required in terms of scheduling and care team availability.

Final confirmation typically takes place 4 to 6 weeks before your delivery date. If you’re considering a retreat or in-home care, we encourage you to reach out early so we can begin planning the best experience for you.

To begin the booking process, you’ll work with our concierge team to select your retreat type and preferred dates. A $500 non-refundable deposit is required to initiate planning, which includes personalized care matching, scheduling, and retreat coordination. Full payment is collected prior to the start of your stay.

A $500 non-refundable deposit is required to begin care planning, reserve capacity for your expected care window, and initiate our personalized doula-matching process. The deposit is applied toward your final balance.

Once submitted, the deposit is non-refundable if you decide not to move forward, choose another provider, change your support needs, or no longer require care. This reflects the time and resources our team begins investing immediately in planning your experience, confirming availability, and identifying the right care team for your family.

The deposit will only be refunded if Sanhu House is unable to provide an available doula match for the agreed care window and core service needs.

Once the 50% payment is collected, that amount also becomes non-refundable. Once full payment is made at the start of care, no refunds will be issued.

We understand that unexpected circumstances can arise. Exceptions may be considered at Sanhu House’s sole discretion in cases of pregnancy loss, medical emergencies, or other significant events. Schedule and date changes are subject to availability.

We understand that delivery dates can shift, and we’ll work closely with you to adjust your retreat accordingly. For hotel stays, rescheduling will depend on suite availability. For in-home care, our teams are typically flexible within the week before and after your due date. If your delivery falls significantly outside of that window, we will do our best to adjust your schedule and care team to support your updated timeline.

Yes, adoptive and surrogate parents are warmly welcomed at Sanhu House. We are here to support every path to parenthood with care that honors your unique journey.

Yes, we offer continued support in booking postpartum recovery services through our spa and nutrition partners. We’re also happy to connect you with trusted postnatal professionals, such as mental health providers and other specialists, based on your individual needs.

Your health and safety are our highest priorities. All Sanhu House staff undergo thorough background checks, safety training, and follow strict hygiene and care protocols to ensure a safe and secure environment throughout your experience.

We take your privacy seriously and follow all HIPAA guidelines to ensure your health information is handled with care, discretion, and full confidentiality.

Sanhu House and our Care Team providers are out-of-network for all insurance companies. However, we can provide a detailed superbill for non-medical postpartum and lactation services, which you may submit for potential insurance or HSA/FSA reimbursement.

If your benefits provider requires specific certifications—such as DONA, Carrot-approved, or others—we will do our best to match you with a team member who meets those requirements to help maximize your reimbursement.

For additional support, we offer a dedicated Insurance Check service. This includes a personalized review of your postpartum benefits and a one-page action plan outlining what is covered, and how to apply your benefits toward Sanhu House services.

The Insurance Check is a $75 concierge service designed to help you understand and make the most of your postpartum insurance benefits. Our team will review your plan, assess coverage for up to three specific services—such as night nurse care, lactation visits, or meal stipends—and provide a personalized, one-page action plan with clear next steps for reimbursement.

Turnaround is 3 to 5 business days. Many families uncover hundreds of dollars in potential reimbursements through this process.

You may be eligible for reimbursement on services such as postpartum doula hours, lactation consultations, and educational support. Coverage varies by plan, so we recommend reaching out to your insurance provider for confirmation. Our Insurance Check service can also help you navigate and identify which benefits may apply to your care.

You are able to use any postpartum unrestricted funds provided by your EAP on the Sanhu House experience.

For Carrot specifically, many of our care team members are Carrot-certified. Please make sure to mention this to our Head of Experience so that we can correctly match you to qualify for coverage.